Reference

How 55bn Handles Your Personal Information

This privacy policy covers what data 55bn collects when you open an account, make a payment, or browse the platform — and exactly what we do with it.

Account data protectionJazzCash, Easypaisa, Raast payment privacyCookie and device trackingYour right to request data removal

Explore Lobby Read FAQ

CONTACT OUR TEAM

Reach Us About Your Privacy

If you want to review, correct, or remove data we hold about you, our support team handles these requests directly. You can reach us through the channels below — include your registered account number and the specific data request so we can process it without delays.

Live Chat Open the chat widget from any page on 55bn. Available for account and data queries; your conversation is linked to your verified account session for security.

Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so the team can verify your identity before acting on the request.

Account Help Centre Log into your 55bn account and go to the Help section. From there you can raise a formal data request, check its status, or flag an incorrect detail on your profile.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security and transparency around your data are not optional extras at 55bn — they are built into how we run the platform. Here is what that looks like in practice, from the moment you log in to how long we keep your payment records.

Account Security

Every login on 55bn uses OTP verification tied to your registered mobile number. If an unrecognised device attempts access, we flag it and prompt re-verification before the session continues.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand which parts of the platform you use. You can adjust cookie preferences from the settings menu at any time.

Payment Data Handling

Payment details entered for JazzCash, Easypaisa, or Raast are passed directly to those processors over encrypted connections. We do not store full wallet credentials on our servers.

Data Retention

Active account data is kept while your account is open. When you close your account, non-mandatory personal data can be deleted on request. Transaction records are retained as required by applicable law.

What We Collect and Why We Collect It

55bn Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 55bn, we collect the details you submit during registration — your name, contact number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. We also log transaction references when deposits and withdrawals are processed through those

1
local wallets, so your account wallet history stays accurate and traceable. Beyond account data, we collect device identifiers, session data, and browser type when you access the platform — this helps us maintain account security and detect unusual login activity. We do not sell your personal
2
information to third parties. Data shared with payment processors like JazzCash, Easypaisa, or Raast is limited to what those services need to complete a transaction. We may share data with regulatory bodies where local law in Pakistan requires it. Retention periods vary: active account data is
3
held while your account remains open; transaction records are kept as long as applicable law requires. If you close your account, you can request deletion of non-mandatory data by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at 55bn

These are the questions we get asked most often about how we use your data, what rights you have, and how to act on them.

We collect your name, mobile number, and the payment method you select — JazzCash, Easypaisa, or Raast. We also log your device type and session data to keep your account secure.

Payment information is shared only with the processor handling your transaction — JazzCash, Easypaisa, or Raast. We share only what each service needs to complete the transfer, nothing more.

Log into your account, go to the Help section, and submit a data access request. Alternatively, email our support team with your registered mobile number and we will respond to the request.

Yes. Once your account is closed, you can request deletion of non-mandatory data. Some transaction records must be kept under applicable law and cannot be removed on request.

We use session cookies for login continuity and analytics cookies to see how the platform is used. You can adjust your cookie settings from the platform settings menu at any time.

If you close your account, we retain transaction records as local law requires. Personal data not subject to a legal retention requirement can be removed by raising a request through our support team.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoSlot Spin Elite

How 55bn Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Data

Account Security

Cookie Use

Payment Data Handling

Data Retention

Common Questions About Your Privacy at 55bn

01 What personal data does 55bn collect when I register?

02 Does 55bn share my payment details with anyone?

03 How do I request a copy of my personal data?

04 Can I ask 55bn to delete my account data?

05 How does 55bn use cookies and can I turn them off?

06 What happens to my data if I stop using 55bn?

Privacy Policy

Related pages

Related pages